Macintosh Email Support Form

Macintosh Email Support Form

If you have searched our Macintosh Technical Support articles and cannot find the information you need, you may use this form to submit your question to our Support Team. We will do our best to respond to your message by the next business day.

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Macintosh Support Request Form

Name

Email Address (We must have this address to be able to contact you)

Which Linguist's Software Product are you using?

What is the version number of this product? (Click on the application or font icon and choose Get Info)

What is your product registration number (=invoice number)?

What is the brand name of your computer?

What is your operating system?

What printer are you using?

With what application (product and version) are you using our fonts?

Do you have any font management software installed? (What product?)

Please explain the exact symptoms. Tell us what you do and what are the results.

If you did not explain it above, what keystrokes do you type and what appears on screen?

Does the result you get on screen appear in print?

Is there anything else you can think of that might be helpful for us to know?

Is your email address at the top of this form correct?

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