This is a complete list of all our Frequently Asked
Questions, organized as General, Macintosh-related
and Windows-related. If you do not find the answer to
your question here and would like to suggest a topic for these pages, please
contact
us.
This page was last updated
July 02, 2007
Can I use a Linguist's Software font on my
work computer and my home computer (or my desktop computer and a laptop)?
Can I transfer a product I have purchased to
another person?
Are there Customs fees for the products I
purchase from you?
I am using your fonts in a book I am
writing. Are there any licensing requirements for this use?
Will your fonts work in all of my
programs?
Are your fonts Unicode-compatible?
I cannot access your Order Form.
When I try to access your diskette in my
floppy drive to install the software, my system gives me a message that
the diskette is not formatted and it asks me if I want to do so.
Where do I get technical support for
third-party software I purchase from Linguist's Software?
Do you have a font that looks like Church
Slavonic, but will print English in that style? In other words, I need an
English font whose characters look stylistically like Old Church Slavonic
letters. Similarly can I create English in letter shapes like Gaelic,
Littera, Fraktur, and Saxon?
Do any of your fonts include the eth,
thorn and yogh?
What do the terms "overstrike"
and "deadkey" mean in your product descriptions?
I do not have a credit card? How else may I pay?
Will your fonts work on my PDA (Personal Digital Assistant)?
Are the Windows and Macintosh versions of your fonts compatible?
Can I use my word processor's Sort feature with your fonts?
What is the difference between your TrueType and Type 1 fonts? How do I
decide which to install?
Can I get a free evaluation copy or demo of one of your fonts?
Can I use your fonts with OCR software?
Can I use your fonts to publish a web page?
Your product has more than one keyboard. Which one do I use?
Do your products translate my files from English into the language of the
font?
Can I use the Symbol font that ships with Windows and Macintosh operating
systems to read files typed in your SymbolGreek II font?
Can I place the overstriking accents or other diacritics in one or your
fonts over my text which I have already typed with a standard Windows/Macintosh
font?
Can I get a discount if I purchase multiple copies of a product?
Some of your products have the word "Laser" in their
title. Do I need a laser printer to use them?
Can I use Linguist's Software fonts to read web pages in
specific languages?
Can I get replacement diskettes or manuals for
products I own?
How do I upgrade my product?
Can I embed Linguist's Software fonts
in Adobe Acrobat PDF or in Bitstream TrueDoc PFR files?
How do I know if I have the latest version of a product?
Why do characters on screen appear uneven or ragged in Windows, even
though they print beautifully?
Top
Mac OS X 10.4 (Tiger) tells me my
fonts are corrupted.
Will your products work in Macintosh OS X?
We have Macintosh files created with the
CyrillicNuTranslit font, which is no longer available. How can we update these
files with current fonts? How can we then move these files to Windows?
My Macintosh freezes when I try to print from
Internet Explorer 5.0 while EuroScript (or InduScript or AsiaScript) is
installed.
Do you have software to search the PHI (Packard
Humanities Institute) CD-ROMs (Latin Texts and Bible versions)?
I own the TLG Engine. Do I need to upgrade it for
use with the new TLG_E CD-ROM?
Do your Macintosh fonts work with Mac OS9?
I purchased an Apple Language Kit from you in the past (Arabic, Chinese,
Hebrew, Japanese or Korean). Will it work in Macintosh OS9, or do I need an
upgrade?
When attempting to build an index in AnyText, the message
"No such menu item" appears.
Typing
Option-i,E (ASCII character 230) does not produce a character on screen in Microsoft Word
98
Top
Are your products Vista compatible?
The Installation process stops before
finishing (my computer "hangs during installation").
The Windows Language Bar does not work as
expected (or no longer works).
I cannot type decimal characters 253 or 254
using the keyboard.
Typing produces boxes in InDesign 2.0 in
Windows 2000.
Overstrikes do not print using the HP Color
LaserJet 5550 printer.
The ASCII-to-Unicode Converters do not convert
text originally typed with very old Linguist's Software fonts.
Text typed in Microsoft PowerPoint 2003 changes
to the Arial font.
Accents are
distorted or wrong on screen but print correctly.
None of the dead key keystrokes work.
How do I find help for problems using the
Windows products?
Three keystrokes do not work (Ctrl-Alt+d,
Ctrl-Alt+i, Ctrl-Alt+l).
How can I tell if I need an upgrade?
When I open Linguist's Software Bible texts in a
non-US version of Word for Windows and then copy and paste text from the Bible
texts into a new file, spaces are sometimes placed in the file in the middle of
words.
When I try to install Linguist's Software fonts
Windows gives an error message and will not allow installation.
I cannot input the character in ASCII position
130 in a Linguist's Software font; my word processor instead inputs the
character in ASCII position 145.
When I type the backslash key my non-English
version of Word inputs the Yen sign instead of the character on the Linguist's
Software keyboard layout chart.
Some text pasted into PowerPoint 2000 cannot be
formatted in the correct font.
WordPad does not display overstriking accents on
screen.
WordPad puts a space after accents.
After rebooting my computer my keyboard settings
are changed. I have the third-party program Kyrillica 97 installed.
Can I use your fonts to create a Windows Help file in a certain language?
Overstriking accents are not printing correctly.
Some of your Bibles are published in Write format. What is that?
Will it work in Word?
When I use Insert Symbol to input characters into a file the words do not
wrap correctly.
When I type I get different results from what the keyboard chart shows (I
get different characters or windows open, a footnote is inserted, or other
unexpected things happen).
Linguist's Software fonts show in the Word 2000 font menu in their own
script, making it difficult to figure out the names of the fonts. I prefer font
names in Latin letters.
I own Linguist's Software fonts purchased before Word 97 was released by
Microsoft. When I type in Word 2000 or 97: 1) I get nothing but little boxes,
rectangles, or question marks; or 2) Word wrap is not correct; the line wraps in
the middle of words; or 3) Spell-checking does not work; or 4) Files I have
created in earlier versions of Word using older fonts from Linguist's Software do not
open correctly in Word 2000 or 97.
Fonts that are available in other programs do not appear in Word's font
menu.
When I attempt to insert a character from a Linguist's Software font into
my file using the Insert | Symbol menu command, the Linguist's Software font
does not appear in the Symbols Font: list box.
In the Keyboard Properties box, when I click on the Apply or Okay buttons
to complete the association of a keyboard layout with an input locale (in
Windows 2000/NT) or language (in Windows 98/95), Windows
tells me it cannot find the needed keyboard file and to put my Windows CD in the
CD-ROM drive.
In Windows 2000/NT4 when I type, some characters appear as boxes.
When I type all characters appear as boxes.
After installing the keyboard files Windows will not start or starts only
in Safe Mode.
When I try to add a keyboard layout in the Language tab of the Keyboard
Properties box, I get a blank dialog box with the message, "Old-style
keyboard driver detected, pane disabled."
When I try to install the keyboards by running SETUP95.EXE, a black DOS
screen appears for just an instant and then goes away, nothing else happens, and
the keyboards are not installed. (When I go to the keyboard properties list of
keyboards, they are not present.)
When I go to the Keyboard Properties box to add a keyboard
layout, there is no Language tab.
In the Keyboard Properties box, when I click on the Properties button to
associate a keyboard layout with a language, there are two similar keyboards
available, such as "GreekLS-US" and "GreekLS US".
The "Install New Font" Menu Command is missing in my Fonts
folder.
Fonts that I have installed and which are listed in the Fonts folder are
not available to be selected within programs.
TrueType fonts do not appear in my Fonts folder.
When I try to install Linguist's Software TrueType fonts for the first
time, I get the following error message: The <fontname> TrueType font is
already installed. To install a new version, first remove the old version.
Previously created documents are printed differently or the formatting is
changed when I view the document.
Typing in a Linguist's Software font produces nonsense.
I get different characters in print than I do on the screen; or everything
works except a couple of characters.
When I try to follow the keyboard layout chart, nothing happens when I
press Ctrl-Alt\ (backslash) or Shift+Ctrl-Alt\ (backslash).
My password no longer works. I cannot get into my system.
As I type in a Linguist's Software font, my word processor suddenly
reverts to the default (Times New Roman) font.
When using Publisher 2000 I cannot input the characters in ASCII positions
142 or 158 in a Linguist's Software font. Instead I get a Z-caron or z-caron
(Z-hacek or z-hacek).
In WordPerfect 12.0, certain characters
cannot be input into a document.
In WordPerfect 11.0, certain characters
cannot be input into a document.
In WordPerfect 10.0, certain characters cannot be input into a document.
In WordPerfect 9.0, certain characters cannot be input into a document.
In WordPerfect 9.0, overstriking accents print
as spaces.
In WordPerfect 8.0, overstriking accents print as spaces.
In WordPerfect 7.0, overstriking accents print as spaces.
In WordPerfect 5.x and 6.0 overstriking accents print as spaces, and
right margins are not right.
Assorted characters do not type in any version of WordPerfect.
Imported texts are garbled in WordPerfect.
Character ANSI 255 does not type in some versions of WordPerfect.
Installing Type 1 fonts with Adobe Type Manager gives error messages.
The SymbolGreek font does not appear in
WordPerfect's font menu, or, if it does appear, when I choose a SymbolGreek
typeface WordPerfect uses the Symbol font instead of SymbolGreek.
Fonts do not appear in WordPerfect's font menu.
I cannot type certain characters in Ventura Publisher 4.1.
In Ventura Publisher, overstriking accents print as spaces, and the right
margin is not correct.
Overstriking accents do not appear or print correctly in Microsoft Works
for Windows 2.x or 3.x.
I cannot type ASCII character 150 in Microsoft Works for Windows 2.x.
Fonts installed in the Windows 3.1 Control Panel do not show up in my
applications, or else show on screen as a script-like system font.
I cannot print Linguist's Software TrueType fonts.
When I try to type ASCII codes using L-Alt0xxx, following the ASCII
(Character) Code Charts in the back of the User's Manual, nothing happens.
When I type in Ami Pro(tm) 3.0 for Windows the accents do not appear on
screen.
My fonts work in Windows Write, but do not show up in the font menu of
Word for Windows, version 2.
I use Adobe Type Manager and the names of installed fonts do not appear in
the font menu of Word for Windows, version 1.
Type 1 Fonts do not print from Windows 3.0.
FAQ - List of Questions
